Freedom Mailbox® may send SMS text messages to provide account-related notifications, service updates, reminders, and optional promotional or informational messages, depending on your preferences and interactions with our services.
Some messages may be strictly informational or transactional in nature and are not promotional.
Opt-In & Consent
When you opt in to receive SMS messages from Freedom Mailbox®, you consent to receive recurring automated informational messages and, where applicable, promotional text messages sent using an automatic telephone dialing system to the mobile number you provided.Messages are sent by or on behalf of Freedom Mailbox®. Your consent to receive SMS messages is not a condition of purchase.
Freedom Mailbox® maintains records of SMS opt-in and opt-out activity as required to demonstrate compliance with applicable messaging regulations.
Message Frequency
Message frequency varies based on account activity and preferences. Freedom Mailbox® reserves the right to adjust message frequency at any time. Message content may vary based on service activity and customer preferences.Message & Data Rates
Message and data rates may apply. Check with your wireless carrier for details. Wireless carriers are not responsible for delayed or undelivered messages.Supported Carriers
SMS delivery is subject to carrier availability. Freedom Mailbox® is not responsible for messaging failures caused by carrier restrictions or network issues.Opt-Out / Cancellation
You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll.Opting out applies only to the specific mobile number used and does not affect other services or communications methods.
Re-enrollment requires a new opt-in.
Help & Support
For help, reply HELP to any message or contact us at support@freedommailbox.com.Number Changes
If you change or transfer your mobile number, you agree to opt out by replying STOP from your original number or notify us at support@freedommailbox.com. This is required to continue compliance with messaging regulations.Privacy
Your information is handled in accordance with our Privacy Policy. We do not sell your mobile number or use it for unauthorized messaging.Program Changes
Freedom Mailbox® may modify or discontinue its SMS messaging program at any time. Changes to these terms will be effective upon posting. Continued participation after such changes constitutes acceptance of the updated terms.SMS delivery is subject to network availability, carrier approval, and device compatibility.
Policy last modified on January 01, 2026