Information We Collect
We may collect limited personal information when you voluntarily provide it, such as:- Name
- Email address
- Contact details submitted through forms or communications
We may also collect limited non-personal information automatically when you visit our website, including IP address, browser type, referring pages, operating system, and date/time information.
Mailbox & Account Records (CMRA Operations)
As a Commercial Mail Receiving Agency, Freedom Mailbox® is required to collect and maintain certain customer and mailbox records in accordance with USPS regulations, including USPS Form 1583, and applicable federal and state law.
These records may include identifying information, mailbox assignment data, and service usage records. Such information is collected and retained solely for compliance, operational, and legal purposes and is not used for marketing or advertising.
Certain customer and mailbox records are retained for the duration required by USPS regulations, applicable law, and legitimate business operations, even after account closure.
Use of Personal Information
Personal information provided to Freedom Mailbox® is used solely for legitimate business purposes, including:- Responding to inquiries
- Providing requested communications
- Operating and improving our website and services
We do not sell personal information. We do not share personal information with third parties except:
- With your consent
- With service providers who assist us in operating our website or services, and who are contractually obligated to protect such information and use it only for authorized purposes
- When required by law or legal process
Freedom Mailbox® does not monitor, read, or collect the contents of customer mail, except as necessary to provide requested services, comply with applicable law, or enforce company policies.
Analytics, Log Files, and Cookies
Freedom Mailbox® uses industry-standard analytics tools that collect limited, non-identifying information automatically. This data is used for website administration, security, and performance analysis.Cookies may be used to enhance website functionality and user experience. Information collected via cookies is not linked to personally identifiable information.
Links to Other Websites
Our website may contain links to third-party websites. Freedom Mailbox® is not responsible for the privacy practices or content of external sites. Visitors should review the privacy policies of any third-party websites they access.Legal Disclosure
Freedom Mailbox® may disclose personal information, mailbox records, and related account information when required to do so by law, subpoena, court order, USPS regulation, or other valid legal process, or when disclosure is necessary to protect our rights, property, safety, or to comply with regulatory obligations.Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.California Privacy Rights
California residents may have rights under applicable privacy laws, including the right to request access to or deletion of personal information, subject to legal and operational limitations. Requests may be made using the contact information below. Certain information may be exempt from deletion or modification requests where retention is required by law, regulation, or legitimate business operations.Freedom Mailbox® does not sell or share personal information for cross-context behavioral advertising.
Nothing in this Privacy Policy is intended to limit any consumer rights provided under applicable law.
Policy Updates
This Privacy Policy may be updated from time to time. The most current version will always govern and will be posted on our website.Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through the methods provided on our website.Policy last modified on January 01, 2026